Required skills

Ability to

identify roles and responsibilities for program development and maintenance where appropriate this includes negotiatingconfirming levels of authority

identify and report on resource requirements to support implementation such as human resources capital equipment training support systems eg maintenance and financial support and where relevant negotiate access to resources within level of responsibility

confirm that personnel involved in implementation have the required skills and knowledge to carry out their role including identifying and addressing skill gaps

review strategies for provision of information to identify opportunities for improvement in conveying information appropriate to program requirements and the audience to ensure that information is accessible to and understandable by all employees

establish andor review consultative arrangements to confirm that they are effective channels of twoway information and forums for raising issues and generating ideas that all areas and levels of the workgroup have opportunity for input and there is feedback to contributors on the outcome of consultation

developreview procedures to support implementation procedures must be documented and documents must be controlled which may require the development of an appropriate system for recording and managing procedures

establishreview monitoring mechanisms to ensure that records are accurate and timely

establishreview procedures to ensure that records and related program information are utilised to support program improvement

trialreview implementation of procedures and identify opportunities for improvement

use communication skills to interpret and complete work information to support operations of work team or area and to support a review of existing information andor design of information formats to meet program and audience requirements

demonstrate and support cooperative work practices within a culturally diverse workforce

Required knowledge

Knowledge of

objectives of legislation regulations and relevant codes of practice relating to the program area including the roles of relevant regulatory bodies

company policy objectives related legal requirements and workplace context including resource capacity authority levels existing systems and processes such as consultation processes developmenttraining systems process improvement document control and recording requirements

workplace program objectives their relationship to policy objectives and to related programs including the benefits of the program for the company employees and the wider community as appropriate

the concept of a management systems as it applies to the program area

the advantages and disadvantages of standalone and integrated programs including variations in legal obligations and compliance systems objectives and structure of related policies and programs as well as consideration of audit trails as appropriate

principles and processes for hazard identification risk assessment and control

the program area andor internal and external experts and resources to support design and implementation

the circumstances conditions or practices likely to result in program noncompliance and related control options

technical knowledge andor access to technical expertise to ensure adequacy of risk control methods and response to noncomplianceemergencies

problem solving and process improvement techniques and processes

program review methods and responsibilities including internal audit arrangements as well as external audit arrangements and where the program supports legal compliance obligations requirements and frequency of audits

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Assessment must be carried out in a manner that recognises the cultural and literacy requirements of the assessee and is appropriate to the work performed Competence in this unit must be achieved in accordance with food safety standards and regulations

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of ability to

define the parameters of the program

determine compliance requirements for program and conduct risk analysis

identify and engage relevant personnel through consultative mechanisms

designdevelop program procedures to ensure compliance is achieved

complete detailed reporting to support the maintenance of compliance

provide support to personnel to ensure compliance

program is reviewed and monitored to ensure compliance is maintained

Context of and specific resources for assessment

Assessment must occur in a real or simulated workplace where the assessee has access to

workplace policies business and performance plans and budgets

relevant legislation codes of practice and agreements

workplace procedures and related management systems relevant to the program area

technical support and advice as appropriate to the program area

consultative forums

Method of assessment

This unit should be assessed together with core units and other units of competency relevant to the function or work role Examples could be

FDFPPLA Support and mentor individuals and groups

FDFPPL3003A Support and mentor individuals and groups

FDFPPLA Manage internal audits

FDFPPL4008A Manage internal audits

BSBRESA Analyse and present research information

BSBRES4001A Analyse and present research information

BSBINNA Build and sustain an innovative work environment

BSBINN502A Build and sustain an innovative work environment.

Guidance information for assessment

To ensure consistency in ones performance competency should be demonstrated on more than one occasion over a period of time in order to cover a variety of circumstances cases and responsibilities and where possible over a number of assessment activities

Workplace programs

Programs and related documentation

Program design

Management systems

Formal responsibility